Legal Notice

Publisher

The website accessible in particular at the address https://www.hotel-duquesne-eiffel-paris.com/ (hereinafter referred to as the “Site”) is published by HOTEL DUQUESNE SAS, a company governed by French law, registered with the Paris Trade and Companies Register under number 552 143 463; VAT number FR07552143463, with a share capital of €38,112.25, and having its registered office at 23 avenue Duquesne, 75007 Paris; telephone number +33 (0)1 44 42 09 09 (hereinafter referred to as the “Hotel”).

Access to the Site and use of its content are subject to the terms of use described below. By accessing and browsing the Site, users accept these terms without reservation.

The Site is hosted by Agence WEBCOM, 22 rue Larrey, 75005 Paris; telephone number: +33 (0)1 83 56 95 62.

Official website: www.hotel-duquesne-eiffel-paris.com

Intellectual Property

The Site as a whole, as well as each of its components (including but not limited to texts, diagrams, structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.), constitutes works of the mind protected by the French Intellectual Property Code and by any other applicable international legislation.

The Hotel is solely authorized (directly or through licenses or permissions) to use the elements making up the Site, domain names, trademarks, designs, models, as well as the images and editorial content reproduced therein.

Any use of all or part of the Site, in particular by downloading, reproduction, transmission, representation or distribution for purposes other than personal and private consultation and use of the Site by users for non-commercial purposes, is strictly prohibited. Any violation of these provisions may expose the offender to the penalties provided for by the Intellectual Property Code, in particular for copyright infringement and trademark infringement, as well as by the Civil Code in matters of civil liability.

The creation of any hypertext link to any of the web pages or elements of the Site is prohibited without the prior written authorization of the Hotel, which may be withdrawn at any time. Any content, website or other medium containing a hypertext link to the Site or to any of its components is not under the control of the Hotel, which therefore declines all responsibility (in particular editorial responsibility) for access to such sites and their content.

Site Availability

The Hotel endeavours, as far as possible, to keep the Site accessible at all times, but is under no obligation to do so. The Hotel may therefore interrupt access to the Site, in particular for maintenance or updates, or for any other reason, including technical or editorial reasons, without prior notice or information to users, and without the Hotel being held liable for the consequences of such interruptions for users or any third party.

Furthermore, the Hotel cannot be held liable if users are unable to access all or part of the Site due to any technical failure or problem, including but not limited to:

  • failure and/or congestion of the Internet network,

  • failure of Internet service providers,

  • human error or electrical failure,

  • malicious intervention,

  • malfunction of software or hardware,

  • force majeure.

Consumer Mediation

In the event of a dispute between the professional and the consumer, both parties shall endeavour to find an amicable solution.

Failing an amicable agreement, the consumer may refer the matter free of charge to the consumer mediator to which the professional belongs, namely the Association des Médiateurs Européens (AME CONSO), within one year from the date of the written complaint sent to the professional.

Referral to the consumer mediator may be made:

  • by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com; or

  • by post to AME CONSO, 197 Boulevard Saint-Germain, 75007 Paris, France.

You may also use the Online Dispute Resolution (ODR) platform at the following address:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR

Bloctel Scheme

To stop receiving unsolicited commercial telephone calls, you may register on the Bloctel opt-out list.

Disputes

In the event of a dispute between the professional and the consumer, both parties shall endeavour to find an amicable solution.

In accordance with Article 14 of Regulation (EU) No. 524/2013 of 21 May 2013, the consumer may submit a complaint via the following link:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR

Right of Withdrawal

Pursuant to Article L221-28 of the French Consumer Code, the consumer does not benefit from a right of withdrawal. The right of withdrawal does not apply to contracts for the provision of accommodation services, other than residential accommodation, transport of goods services, car rental services, catering services or leisure activities which must be provided on a specific date or during a specific period.